Refund policy

Return & Refund Policy – Swift Pulse

At Swift Pulse, we aim to ensure customer satisfaction while maintaining clear and fair return conditions.

No Return / No Refund Policy
All sales are considered final. We do not accept returns or offer refunds for products unless the item received is damaged, defective, or incorrect.

Defective or Incorrect Items
If you receive a damaged, defective, or incorrect product, you may request a return within 7 days of receiving the item. Our team will review the request and provide return instructions.

Return Shipping
Customers are responsible for covering the cost of return shipping unless otherwise agreed. Returns are usually processed through our designated courier service.

Inspection & Processing
Once the returned product is received and inspected, we will process a replacement or appropriate resolution.

Non-Returnable Items
The following items cannot be returned or refunded:

• Custom or personalized products

• Items purchased on sale or during promotional discounts

• Products returned after the 15-day period

Important
Returned items must be unused, in original condition, and with original packaging.